For emergencies or Help Desk Requests call 540-853-6070.

Britt Simmons
Coordinator of Technology Support

Explaining use of the new PASS laptops

Mikaele Bowling
Help Desk Analyst

Robert Bowman
Help Desk Analyst

Tomislav Butkovic
Help Desk Analyst

Danny Conner 
Help Desk Analyst

Steven Dean
Help Desk Analyst

James Dempsey
Help Desk Analyst

 Michael Neal
Help Desk Analyst

The Technology Support team provides support for a variety of desktop and laptop solutions.  The team is responsible for ensuring a highly functioning desktop environment with an emphasis on ensuring successful instruction.

Examples of Help Desk tickets (KACE) may include issues with hardware, software, email, voicemail, Internet and Office365.

40 Douglass Avenue NW, Roanoke, VA24012 Phone 540-853-2502